Maky AI

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Privacy Policy

MakyAI.com (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and use our services.

1. Information We Collect

We may collect the following types of personal and non-personal information:

  • Personal Information:
    • Full name
    • Email address
    • Phone number
    • Business name
    • Contact preferences
  • Technical & Usage Data:
    • IP address
    • Browser type and version
    • Operating system
    • Referral source
    • Pages visited and time spent
    • Device type and unique identifiers

2. How We Collect Your Data

We collect data using the following methods:

  • Website Forms: When you fill out a contact form, request a demo, or subscribe to our updates.
  • Chatbots: Through interactions on our AI-driven support or lead capture tools.
  • Tracking Tools: Including cookies, pixels, and tools like Google Analytics, Facebook Pixel, and CRM integrations.

3. Cookies and Third-Party Tracking

We use cookies and similar technologies to:

  • Enhance your browsing experience
  • Analyze user behavior
  • Measure marketing campaign performance
  • Improve our website and services

You can disable cookies via your browser settings, but this may limit certain functionalities of the site.

4. Sharing of Data

We may share your data with trusted third parties for the purpose of:

  • Sending emails or marketing communication (e.g., Mailchimp, Brevo)
  • Processing payments (if applicable)
  • Analyzing website usage (e.g., Google Analytics)
  • Managing CRM and automation tools

We ensure that any third parties we work with are compliant with data protection standards.

5. Data Storage and Retention

We store data on secure platforms such as cloud-based services (e.g., AWS, Google Cloud, or similar providers).

Data Retention Policy:

  • Personal data is retained as long as necessary to fulfill the purpose it was collected for (typically up to 5 years), or as required by law.
  • Users can request deletion of their personal data at any time.

6. International Users

Our services are currently not intended for users in the European Union (EU) or California (CCPA). We do not knowingly collect or process data under GDPR or CCPA compliance requirements.

7. Your Privacy Rights & Contacting Us

You have the right to:

  • Request access or correction of your data
  • Request deletion of your data
  • Opt out of future communications

You can contact us regarding privacy matters via:

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the revised date at the top. We encourage users to review this page regularly.